Contact Us

Service Status: No Known Issues

Webmail looks a little different, but it’s still us! We will be changing the look of it once more in the coming days to make it phone friendly again so please be expecting that.

Can’t log in?

1 – Your login email address is not yourname@iljmail.com.  The email address you purchased (ie. yourname@ilj.com) is what you sign in with to get your messages.
2 – Your billing account is a separate login from your email message login.  Click here to see why.

Help Articles: Please click here to take a look at the Knowledge Base first to see if your question is answered there..

Still need help? 

Fill out the form below if you have questions or need help and we will get back to you as soon as we can. 

Please do not put in an email address that you can not check. The email you provide here is where our response will go. We can not help you if you put an email address here that you can not check or is not working.

We need your CURRENTLY WORKING email address where you can receive messages.
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Please do a little math to verify you are a real person. This helps us combat spam. If you see * between numbers, that is asking for multiplication.

Our active support hours are 9 a.m – 6 p.m. Central

Having trouble with the form? You can also send us email: help@iljmail.com
Click here to see why we don’t offer a phone number.