Whether you are here because you want to cancel your account (we hope not!) or you are here because you just clicked the Cancel button by accident, here is how our system works with cancellation: Log in to your My Account area. Click on Subscriptions over on the left menu: You will then see your subscriptions listed: Choose the subscription you want to view by clicking the blue “View” button. That will show you the

From your My Account Login page, you can click on “Lost Your Password?” under the area where you normally put your username and password. It will ask you for either your My Account username or your email address.  If you decide to put in your email, make sure it’s your off network email that you have set up in your account. Click Reset Password It will send you an email with instructions.

Sometimes you want to get rid of an old email address.  I have been there!  However, if you use that email as your recovery email for your account at ILJ Mail, that would put you in a bind if you ever forgot the password to your email address here.    If you ever need to update your recovery email, you can do that in your My Account area.  Click here to sign into the My Account

You have an email address (yourname@ilj.com) and a password to be able to check your email messages. You also have an account username that was set up when you signed up for your subscription and was emailed to you.  We understand it’s frustrating to have two different usernames and passwords to keep up with but there is good reason for that. You probably wonder… why can’t I just use my new email address to log

You can change your payment method by logging into your My Account area:  https://account.iljmail.com/my-account Then you click on “Payment Methods” over on the left menu. You will see something similar to this: Click the Add payment method button to add a new card. Note:  The only way to delete a payment method is to add a new one first.

If you need to change your billing information, you need to sign into your “My Account” area.  You can do that by clicking this link: https://account.iljmail.com/my-account (opens a new tab). Over to the left, you will see a list of pages you can visit. Payment Methods – takes you to the place where you can change your credit card information Addresses – takes you to the place where you can change your billing address My