How to Check Email In Outlook

This knowledge base is being phased out.  You can find the new one with updated articles at this link: iljmail.zendesk.com   Manual Setup for Outlook 2019: In Outlook, click File. Under Account Information: Click Add Account. On the next screen, type in your full email address.  Underneath the email address, click Advanced Options and check “Let me set up my account manually” Click Connect Select IMAP or POP account type.  (IMAP is highly recommended –

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How to Check Email with Apple Mail

This knowledge base is being phased out.  You can find the new one with updated articles at this link: iljmail.zendesk.com   To set up your mailbox in Apple Mail, please follow these instructions: Open Apple Mail and click Mail. Click Add Account. Select Add Other Mail Account and click Continue. Enter your name, email address and password, click Sign In. You may see an alert “Unable to verify account name or password” and be required

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How to Set Up Email in Thunderbird

This knowledge base is being phased out.  You can find the new one with updated articles at this link: iljmail.zendesk.com   This article explains how to set up your new email address in the desktop application called Thunderbird.  You can click here to read more about Thunderbird To add your mailbox in the Thunderbird mail client, please follow these instructions (also, click here to read about the difference between IMAP and POP): These instructions are

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Changing Email Password

This knowledge base is being phased out.  You can find the new one with updated articles at this link: iljmail.zendesk.com   Do you need to change the password you use to check your email?  Here’s how! Sign into webmail. https://webmail.iljmail.com Click Settings Click Password in the panel that appears on the left. Type in your current password to verify ownership. Type in your new password, then confirm by typing it again. Click Save. Use your

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Can I use Gmail to access my email?

This knowledge base is being phased out.  You can find the new one with updated articles at this link: iljmail.zendesk.com   Yes, you can. However, we do not recommend using Gmail to access your email because then you are exposing your email to the google terms of service and privacy policy, not ours. If that doesn’t matter to you, then we will tell you how! The instructions below will guide you through setting up Gmail

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Incoming/Outgoing Mail Server Settings

This knowledge base is being phased out.  You can find the new one with updated articles at this link: iljmail.zendesk.com   The following settings are used to configure mail client applications like Apple Mail, Thunderbird and Outlook. We highly recommend using the connection settings below since they provide encryption between the mail client and the mail server and are more secure than non-encrypted connections. IMAP settings (Recommended): Account Type: IMAP Incoming Mail Server: secure.iljmail.com Encryption:

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