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How to Sync Email from a Different Provider
This knowledge base is being phased out. You can find the new one with updated articles at this link: iljmail.zendesk.com
Please note this only works for IMAP. These are third party apps and services so please use at your own risk.
If you have Outlook or Thunderbird installed on your computer, you can set up both accounts within the program, allow it to fetch messages (IMAP of course!) and then you can drag folders or individual messages from your old account to your new one right there in the email client. Give it a little time and it should show up on the new server.
There is also an online tool we have used before but once again, it is a third party service so you will need to use at your own risk as we can’t guarantee an outcome of anything that we don’t own or operate.
When you look at the page, you will see something similar to this:
The LEFT side (in blue) is for your old email address you want to pull messages FROM. The RIGHT side (greenish), is for your new email address you want to sync messages TO.
This tool is for syncing email messages between two providers. It will not delete messages from either space unless you decide to go with the advanced settings in the extra parameters area. For this purpose, we are only syncing messages so you can view them in both places.
Once you have the information filled in, click the green “Sync or resync!” button. Do not close the browser window! Leave it up until it’s done. You will see a progress bar like this:
And you will also see a bunch of messages in the “console” area below the bar indicating that it is doing what it’s supposed to. If you have a lot of email (like I did!), you will see quite a bit of text flowing and it will take a while. Mine took about 5 minutes.
When it is done, the text messages will stop scrolling and there will be a success message at the bottom like this:
If you are having any trouble getting email from your Gmail account, please make sure that IMAP is enabled in Settings > Forwarding POP/IMAP > Enable IMAP